[WelshLadyCardiff]

I haven't used my card since last june and now need to use it to pay a vet bill. Is it likely to be declined?

[ChristopherP]

@WelshLadyCardiff Hey there, thanks for getting in touch!

It shouldn't matter that you've not used the card in a while provided you have sufficient funds. However, occasionally we can decline a transaction as a fraud prevention measure. If we do this, we'll send you a text asking you to reply. If this is a genuine transaction, you'll need to confirm this. We recommend allowing 5 minutes after sending your text before processing the transaction again.

I hope this clarifies things for you.