[Adamdavison85]

Hi

When I try to pay my bill on the app via a bank instant transfer, it go through the whole process with my bank who says its been successful and I'll be returned to Tescos, when it returns me the Tescos app says "Sorry this page cannot be found" and the payment doesn't go through. I've tried 3 or 4 times over 2 or 3 days and it still won't work so I can't pay my bill.

Thanks
Adam

[ChristopherP]

@Adamdavison85 Hey there, thanks for getting in touch!

I'm sorry to hear about this issue you're experiencing. When you are transferred securely from our app to your bank, does it take you to their app or their Online Banking website?

In the meantime, you can select to pay by debit card and make the payment that way.