[MaggieCeely]

Was unable to pay online for a purchase using Tesco Credit Card last night, today cant load the Mobile App installed on my phone (running android 10, app v 4.42.0). Is the app broken?

[ChristopherP]

@MaggieCeely Hey there, thanks for getting in touch!

There are no known issues with the mobile app. What happens when you try to load it? Are you given an error message?

[MaggieCeely]

@ChristopherP now seems to have resolved itself and is working again - unfortunately when I made online purchase last night it kept rejecting me and didn't send a notification code for me to authorise payment so had to use another card. Hopefully all ok now.

[ChristopherP]

@MaggieCeely I'm glad to hear it's working now and appreciate you getting back to me to let me know. If you'd like me to check your account to make sure there was nothing preventing you from using the card, please send a private message. Sorry for any inconvenience this caused!

[MaggieCeely]

👍OK, Will do, thanks.