[Paul49reid]

I forgot I set up direct debit and had already made faster payment too. Can I get 2 payments returned to my bank please.

[ChristopherP]

@Paul49reid Hey there, thanks for getting in touch!

Sorry to hear about that. In this case, it's best to call the Credit Card team so they can do their best to help.

You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.