I haven't used my account for a long time but the card is in date and my account is active. However when I try to use it it's not accepted and I don't know why.
My credit card isn't accepted
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- Credit Cards
- declined transaction
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Your Community Expert@GenieB Hey there, thanks for getting in touch!
There could be several reasons why we'd decline a transaction, you can read more about these here.
If you'd like us to check to make sure there is nothing preventing you from using the card, please send a private message.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here
ChristopherP
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