Hi,
I have just opened a Tesco card to do a balance transfer. It won’t let me transfer the balance from a Zopa credit card can anyone let me know why? I have googled it and from what I can see there isn’t any reason why it won’t allow it?
thanks
@Emmajacques
Hey there, thanks for getting in touch!
You'll need to call the Credit Card team so we can process this manually. You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.
To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.
You'll need your 9-digit Zopla reference code to process this, if you're unsure what this then please contact them directly.
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How we collect and use your personal data
Tesco Bank which is a trading name of Barclays Bank UK PLC take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community (“The Community”) is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. The Community content may be viewed by both members and non-members.
We encourage you to enjoy The Community. However, please note that by using The Community, you’re confirming to us that you’ve read and have agreed to be bound by these Terms of Service and our House Rules. If you’re unable to accept these Terms of Service and/or our House Rules for any reason, please do not use The Community.
To the extent that there’s any conflict between these Terms of Service, our House Rules, or any other document, posting or communication connected to The Community, these Terms of Service will prevail.
Any reference to “we,” “us,”, “our” is a reference to Tesco Bank which is a trading name of Barclays Bank UK PLC..
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By using The Community and accepting these Terms of Service, you consent to the collection, use, disclosure, storage and processing of your personal information in accordance with these Terms of Service and Tesco Bank’s web privacy policy.
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Choice of law and location for resolving disputes
You agree that the laws of Scotland govern these Terms of Service and any claim or dispute that you may have against us will be resolved in Scottish courts only.
Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of The Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of The Community at any time without notice.
ChristopherP
