Why is my loan balance not decreasing? I've made 24 payments and the outstanding balance is not going down.
Loan
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Your Community Expert@Nattyb73 Hey there, thanks for getting in touch!
If you call the Loans team on 0345 600 6016 (Mon - Fri: 8am - 8pm Sat - Sun: 9am - 2pm) they'll be able to look into this for you.
I hope you get it all sorted.
If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here
ChristopherP
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