[Michelle16]

I paid my credit balance off but it's saying my available balance is 0.00 then shows credit limit an what's available isn't what my credit limit is why is that

[RossM]

Hi @Michelle16, thanks for your query.

The available balance can take two working days to update following a one off card payment, so if you have only recently made the payment, please allow this period for the funds to clear and the balance to update.

If this timescale has passed, please send a private message to so we can look into this for you.

Please note: don't include the @ symbol when putting in the contact details via private message, just Tesco-Bank.

In the message explaining your situation, include your name, date of birth, postcode and, if you have it, mobile number.

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