[RLeonard]

On Monday (05/05/2025) I attempted to buy a game online using my credit card however after validating it on the app the Steam app gave me an error message and said I should retry the transaction (this was confirmed with an email).

My question is: can I safely retry the purchase despite the fact that the original purchase is still sitting in my 'Pending' purchases? I do not want to be double charged.

[ChristopherP]

@RLeonard Hey there, thanks for getting in touch!

Pending transactions can remain on the account for up to 7 days. You can still make another transaction whilst it's pending. It may be worth contacting Steam in the first instance to make sure the first order wasn't processed.

I hope you get it all sorted.