[Nwegg]

I opened my savings account at the start of April, I’m meant to get interest monthly but I’ve still not got any interest. Is there a reason why?

[ChristopherP]

@Nwegg Hey there, thanks for getting in touch!

Sorry to hear about that. Which type of Savings account do you hold with us?

[Nwegg]

@ChristopherP Hi Chris, it’s the ‘Internet Saver’

[ChristopherP]

@Nwegg Thanks for clarifying! You will receive interest:

• Interest will be earned at a daily rate and paid into the account on the anniversary of the account opening and at account closure
• The Bonus Interest Rate applies on balances up to £1 million or less, which we pay to you at the end of the bonus period (on the anniversary of the account opening)
• We pay the Standard Interest Rate annually to you in March

You can read more about this here - Tesco Internet Saver Account - Savings Accounts - Tesco Bank

I hope this helps.

[Nwegg]

I opened the account on 6th April and selected monthly interest, not annual. Should I not have seen an interest payment on the 6th May?

[ChristopherP]

@Nwegg In that case, please call the Savings team on 0345 678 5678 (Mon - Fri: 8am - 6pm, Sat - Sun: 9am - 2pm) and they'll be happy to help.