[Adam1991]

New Credit card not working at ATM and instore chip and pin

[ChristopherP]

@Adam1991 Hey there, thanks for getting in touch!

Is this a brand-new account? If so, have you activated the card? You can find out how to do so here - How do I activate my Tesco Bank Credit Card?

If it's a replacement card for an existing account, please call the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll look into this for you.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.