I booked a holiday using my Tesco credit card. I have had to cancel, due to injuries my husband has sustained in an accident. Can I claim back the loss of deposit through my credit card?
@Freckleface40 Hey there, thanks for getting in touch!
I'm really sorry to hear this and I hope your husband is recovering well.
It would entirely depend on the terms and conditions of the booking, so it's best to speak to the company you made the booking with in the first instance. Generally, if the T&Cs state that no cancellations are allowed then it would be difficult for us to pursue a claim.
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How we collect and use your personal data
Tesco Bank which is a trading name of Barclays Bank UK PLC take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community (“The Community”) is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. The Community content may be viewed by both members and non-members.
We encourage you to enjoy The Community. However, please note that by using The Community, you’re confirming to us that you’ve read and have agreed to be bound by these Terms of Service and our House Rules. If you’re unable to accept these Terms of Service and/or our House Rules for any reason, please do not use The Community.
To the extent that there’s any conflict between these Terms of Service, our House Rules, or any other document, posting or communication connected to The Community, these Terms of Service will prevail.
Any reference to “we,” “us,”, “our” is a reference to Tesco Bank which is a trading name of Barclays Bank UK PLC..
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You agree to indemnify, defend, and hold harmless from and against any and all losses, damages, liabilities and costs (including, without limitation, settlement costs and any legal or other fees and expenses for investigating or defending any actions or threatened actions) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms of Service or the House Rules or claims arising from your content or conduct. “Indemnified Parties” includes us, the moderators, and all respective officers, directors, owners, employees, agents, representatives, and assigns.
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Choice of law and location for resolving disputes
You agree that the laws of Scotland govern these Terms of Service and any claim or dispute that you may have against us will be resolved in Scottish courts only.
Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of The Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of The Community at any time without notice.
ChristopherP
