[AbishHughes]

Hi,


I recently applied for a loan which was approved. It took me to the proof of id page and I uploaded a copy of my driving license and as I was about to do the short video it said my session had timed out and there was no way of getting it back and no proof anywhere and no email. How can I finish my application without applying and doing another credit check?

Regards

[ChristopherP]

@AbishHughes Hey there, thanks for getting in touch!

I'm sorry to hear your application timed out. If you call the Loans team on 0345 600 6016 (Mon - Fri: 8am - 6pm Sat - Sun: 9am - 2pm) one of my colleagues will finalise this for you.

I hope you get it all sorted.