[tennisace82]

For some reason this morning my card was removed from my Apple wallet, wasn’t me. I did put a temporary block on my card as I do when I don’t use my card. However, in trying to unlock it on the app it won’t allow :(

thanks

[ChristopherP]

@tennisace82 Hey there, thanks for getting in touch!

If you call them, they'll be able to help with this. You can reach the Credit Card team on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.

[tennisace82]

Hello,
I spoke with them and they have arranged a call back from some team within 48 hours as something has flagged on Apple Pay for them. I don’t understand this as I have only ever used my credit card for balance transfer and payments to Tesco Bank. I’ll await their call but I hate these kind of calls as usually they can be quite rude and make you feel like you’ve done something wrong when you haven’t :(

- - - Updated - - -

Hello,
I spoke with them and they have arranged a call back from some team within 48 hours as something has flagged on Apple Pay for them. I don’t understand this as I have only ever used my credit card for balance transfer and payments to Tesco Bank. I’ll await their call but I hate these kind of calls as usually they can be quite rude and make you feel like you’ve done something wrong when you haven’t :(

[tennisace82]

@ChristopherP

[tennisace82]

All sorted now, thank you

[ChristopherP]

@tennisace82 Hey, I'm glad to hear you've got it all sorted and thanks for letting me know! Take care 😊