[kamikazmike]

I opened a new Internet Saver account on 13th June, and also posted back a signed form last week. However, despite all the app and online account seeming to work and be fully functional, when I try to transfer funds to my joined account, it just says there's an error after the last page, (where I enter the password), now I cannot access any funds in this account, and I need transfer some as it's an inheritance and we need to pay for a funeral from it!

[ChristopherP]

@kamikazmike Hey there, thanks for getting in touch!

I'm really sorry to hear about this. Please call the Savings team on 0345 678 5678 (Mon - Fri: 8am - 6pm, Sat - Sun: 9am - 2pm) and they'll be able to help with this.

Apologies for the inconvenience and I hope you get it all sorted.