Hi there
I want to top-up it or apply for a 2nd loan but I can't log in because I don't know the username and I can't complete the “Forgotten your username” process.
I got this message:
"Sorry, those details don't match an existing user. If you have registered, check your details are correct, including your Postcode and try again. If you haven't registered, you can register now."
on this screen I only have my name, surname, post code and date of birth. can someone help me please, how can I access my account again?
many thanks
I want to top-up it or apply for a 2nd loan but I can't log in because I don't know the username and I can't complete the “Forgotten your username” process.
I got this message:
"Sorry, those details don't match an existing user. If you have registered, check your details are correct, including your Postcode and try again. If you haven't registered, you can register now."
on this screen I only have my name, surname, post code and date of birth. can someone help me please, how can I access my account again?
many thanks