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Signed documents returned for personal loan

  • Vijay3027's Avatar
    Fresh Eyes
    Hi,
    I have returned signed documents on 5th July 2025 morning. I had contacted Tesco bank and they said they haven’t received documents/post yet from their side. It was a first class mail and should have been delivered by Tuesday afternoon. But how long it will take to receive documents from their side and will the loan approved in principle after hard credit search will be declined.

    I was expecting a response by end of today as it stated 2 working days from the date they receive letters. Currently they haven’t received and will loan will approved.
  • 1 Reply

  • ChristopherP's Avatar
    Your Community Expert
    @Vijay3027 Hey there, thanks for getting in touch!

    I'm sorry to hear about this. Once we've received and verified your documents it should take no more than 2-3 working days for everything to finalise, provided everything checks out.

    We don't have access to your application here, I'm afraid, so please call the Loans team on 0345 600 6016 (Mon - Fri: 8am - 6pm Sat - Sun: 9am - 2pm) and my colleagues will be happy to help.

    I hope you get it all sorted.


    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here


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