[JonB]

The rates and fees pdf states that there is a paid transaction fee of '£5 per item paid (up to a maximum of 10 paid or unpaid transactions per statement month)'The same description is shown for unpaid transaction fees which is understandable. Surely this doesn't mean that there is a £5 fee for every online payment made from the account so what does itmean?

[RossM]

Hi JonB, this would only apply if you don't have enough money in your account to cover a payment due that day. You can learn more about this in the following link

[sarah_d]

Hi - hope that clarifies things?

Would you accept this solution so that we can store this information?

Thanks - Sarah