Hi , thanks for getting in touch. If you need to access your money due to exceptional circumstances, we will pay the balance on your account to you and the account will be closed. The following are examples of what we think are 'exceptional circumstances' - death, diagnosis of a terminal illness, bankruptcy, insolvency or sequestration. Tesco Bank does not consider a house purchase as an exceptional circumstance for an early closure. We may ask you to provide evidence of your circumstances. If none of the above apply, we will not be able to close the account for you.
I am ow 88 years old and am handing the running of my finances to my daughters they require me to close several of my accounts to make their duties less difficult I have recently been told by Medics that I have early onset of dementia
Last edited by maisiemcnaboe; 16-02-21 at 14:21.
Reason: To add information that I have been found to have early onset of dementia
Hi @maisiemcnaboe, I'm very sorry to hear this. If you'd like to discuss the closure of a fixed rate saver with us, would you be able to give us a call please? Our Savings team can be reached on 0345 678 5678 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm) and will be able to assist further. I hope this helps.
The best thing is to contact the Savings Team on 0345 678 5678 as they will need to speak with you, they're available Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm who will be only too happy to assist you.
When you call it would be advantageous to have the account number/s of the account/s you want to close.
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Tesco Bank Community Terms of Service v 1.0
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EmployeeHi , thanks for getting in touch. If you need to access your money due to exceptional circumstances, we will pay the balance on your account to you and the account will be closed. The following are examples of what we think are 'exceptional circumstances' - death, diagnosis of a terminal illness, bankruptcy, insolvency or sequestration. Tesco Bank does not consider a house purchase as an exceptional circumstance for an early closure. We may ask you to provide evidence of your circumstances. If none of the above apply, we will not be able to close the account for you.
16-02-21 14:18I am ow 88 years old and am handing the running of my finances to my daughters they require me to close several of my accounts to make their duties less difficult I have recently been told by Medics that I have early onset of dementia
16-02-21 15:21Hi @maisiemcnaboe
KeiganM
