It is the Standard Interest rate which is increasing. So to get the full 1.35% interest rate you have to have internet saver accounts which have the fixed bonus rate of 1.2% for twelve months. If your accounts have lower bonus rates then you have to create a new account. This can be done online (not successful in my case) or over the phone. Best of luck.
Sorry to correct myself. To get the new high rate your internet saver accounts must have the fixed bonus rate of 0.8%. It is the variable rate of 0.4% which is increasing by 0.15% to give a total of 1.35%. Hope that is all clear.
As I said whether you have to do something to get the full 1.35% interest rate depends upon the fixed bonus rates on your accounts. If it is 0.8% you will automatically get the full rate. Tried to be as clear as possible. Just trying to help.
Hi @lnoble, thanks for getting in touch. To get the 1.35% interest, you would need to currently have the rate of 1.2% (0.40% standard interest and 0.80% bonus rate for one year). If you have existing accounts with a lower rate, you can apply for the new rate online by logging in to your online banking.
Once the account is open, you can call us on 0345 678 5678, available 8am - 10pm through the week and 9am - 5pm at the weekend, and a member of our team can move over your balance to the new account.
Hi , all the rates are being updated today, so this should show the increase to the standard variable rate online. If you've not seen any change by now, call us on 0345 678 5678, available 8am- 10pm through the week and 9am - 5pm at the weekend, and our team will be able to check for you.
I looked at the Internet Saver details yesterday & opened an account.It definately said that interest would be increased by 0.15% on 1/12/2017 (i.e. 1.2% to 1.35%)However I logged on today & interest still shows as 1.2% so when does the increase occur???
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RossM
Former Community Manager
29-11-17 13:23Yes but what about the interest on my existing Internet Saver Accounts? Do I have to do something to get them as 1.35% interest?
ScottW
