Hi - I've tried applying for the Internet Saver account, but fail because I cannot set up a username. Can someone confirm the requirements? For instance, using my e-mail address as suggested comes up with the error that this is invalid. Kind regards
Hi @sjb-2812, sorry to hear you’ve had issues setting up your online banking. Just to make you aware, this shouldn't affect your overall application. There's no issue with using email addresses, as long as it's shorter than 45 characters. If you call us on 0345 678 5678, available 8am - 10pm through the week and 9am - 5pm at the weekend, a member of our team will be able to check on your application and advise on the website as well :-) – Scott
-I'm sorry to hear that you're still having issues with this. Can you please give us a call on the number Scott has mentioned above so we can resolve this for you?
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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EmployeeHi @sjb-2812, sorry to hear you’ve had issues setting up your online banking. Just to make you aware, this shouldn't affect your overall application. There's no issue with using email addresses, as long as it's shorter than 45 characters. If you call us on 0345 678 5678, available 8am - 10pm through the week and 9am - 5pm at the weekend, a member of our team will be able to check on your application and advise on the website as well :-) – Scott
10-12-17 18:05Thanks Scott - I have tried again, but still get this error. Is anyone else having this difficulty (definitely less than 45 characters)
ScottW
RossM
