Hi,i was accepted for a loan on tuseday by txt message and documents were to be signed and returned not recieved any documents yet just wondering if there was a problem with my loan,i didnt recieve any email confirmation either,any help and advice would be greatful.
Hi @Chilly1, thanks for getting in touch. We don't send out emails when you apply for a loan with us and any paperwork should be with you no more than five working days from when you applied. I hope that helps, but please get back to us if you have any other questions.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
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EmployeeHi @Chilly1, thanks for getting in touch. We don't send out emails when you apply for a loan with us and any paperwork should be with you no more than five working days from when you applied. I hope that helps, but please get back to us if you have any other questions.
ScottW
