[Worthy30]

I paid a cheque in to the customer service desk on Saturday 10/12 AM. Showing as in the account but still not showing as available. Mental.

[RossM]

I'm sorry to hear that . When depositing at a store we will need to await notification, we update your balance straightaway. We then however have to wait for the cheque to arrive at our processing centre before the money fully clears. If you call our team on 0345 835 3353, available 24/7, they can check on what's happened and let you know when the money should be available to spend.