Hello, I'm in need of my online statement (pdf) from April 2016 to September 2016 statements. My statements that i can see current are starting from October 2016. How can i get these? these must be archived somewhere. I need to get these urgently (to help with my tax return) so please can someone tell me how i can get access to these. Thank you all
Hi @pareshj, thanks for getting in touch. On the website, you should be able to view 18 months' worth of statements. If the statements aren't showing, it could be possible that there was no account activity. If you call us on 0345 300 3511, a member of our Online team can check on your account and order any missing statements.
Just to make you aware, these statements would be posted out to you, as we're unable to send digital copies.
Thank you, as feedback (also passed onto representative on phone) 1) The website is old and dated and needs to be bought up to todays standards2) The statements area should have at least 24months worth of statements 3) Archived statements can be requested however tescos will print them to paper and send via post however in this day and age, surely we can save on some trees and have them printed to a pdf - instead of printing to lots of paper. This can then be sent elctronically (saving on postage, packaging). Tescos seem to be the only bank who do not provide this service but i understand from the representative that there are a changed a foot to bring the website up to date.
Thanks for your feedback and you're right, we are looking to make changes to our website! If you're interested in helping us shape the new site, you can request to join our beta here!
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Tesco Bank Community Terms of Service v 1.0
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EmployeeHi @pareshj, thanks for getting in touch. On the website, you should be able to view 18 months' worth of statements. If the statements aren't showing, it could be possible that there was no account activity. If you call us on 0345 300 3511, a member of our Online team can check on your account and order any missing statements.
28-12-17 10:35Thank you, as feedback (also passed onto representative on phone) 1) The website is old and dated and needs to be bought up to todays standards2) The statements area should have at least 24months worth of statements 3) Archived statements can be requested however tescos will print them to paper and send via post however in this day and age, surely we can save on some trees and have them printed to a pdf - instead of printing to lots of paper. This can then be sent elctronically (saving on postage, packaging). Tescos seem to be the only bank who do not provide this service but i understand from the representative that there are a changed a foot to bring the website up to date.
ScottW
