I applied for a loan yesterday was just wandering if there were any updates as I only received an application number **sensitive info removed**, it never mentioned what was next, if I had been approved or if anything further was needed. Could this be looked at please.
Hi , when applying for a Loan we provide an on-screen decision where you'll either be accepted, declined or application referred. I'm sorry if you've missed this!
We don't send email confirmation when applying for any of our products, so you should expect to hear from us via post by Monday at the latest. If you'd like to know the outcome a lot sooner then please call us on 0345 600 6016, anytime between Mon-Fri: 8am-10pm and Sat-Sun: 9am-5pm and my colleagues will discuss this with you - Ash
The image indicates your application is currently going through our checking process, and is nothing to worry about; if we require more information from you we'll call at some point today. However, normally we'd contact you via post if no further information was needed hence Monday being the latest day I'd expect you to hear back from us - Ash
I'm afraid that we can't confirm the decision via this channel . However, you're able to call us for a present position on your application. You can reach us on 0345 600 6016 and lines are open Mon - Fri: 8am - 10pm and Sat - Sun: 9am - 5pm.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
EmployeeHi , when applying for a Loan we provide an on-screen decision where you'll either be accepted, declined or application referred. I'm sorry if you've missed this!
10-04-18 14:33still no letter in the post i will try and ring if can before work tomorrow now......
AshleighB
RossM
