Can anyone tell me why do I not get interest in my current account every month even though I pay in £800 and have 3 active direct debits? It seems a bit random - almost every other month. Thanks.
Hi , sorry to hear that your account isn't working as expected. In terms of the direct debits, are they all being taken within the same statement month, or do the dates change slightly? As long as all three are paid out each month and you deposit at least £750, then interest will be paid on balances up to £3,000.
If you call our team on 0345 835 3353, available 24/7, they can check on this for you and let you know why interest isn't being paid consistently.
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EmployeeHi , sorry to hear that your account isn't working as expected. In terms of the direct debits, are they all being taken within the same statement month, or do the dates change slightly? As long as all three are paid out each month and you deposit at least £750, then interest will be paid on balances up to £3,000.
ScottW
