I have recently recieved my new tesco credit card. During application I requested the balance transfers from other cards. When recieving my tesco card and paper work there was no mention of my balance or transfers from other card etc. Therefore, i requested balance transfers again from the other two cards. Now my balance has been deducted by £1800 rather than £600. meaning double the amount that was orignially requested. The £600 would have paid off my other cards so now they have been overpaid? Will it deny the second request or just be overpaid in the other two accounts? HELP PLEASE
Hi , thanks for getting in touch and I'm sorry about the confusion. Your account paperwork won't mention any balance or money transfers, but when you log in online you can see the transfer pending to go through. If you've only just made the transfers, call us on 0345 300 4278, available 24/7, and our team may be able to cancel them. Otherwise, you can also contact your other providers and ask them to return the excess amount.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Modifying these Terms of Service
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EmployeeHi , thanks for getting in touch and I'm sorry about the confusion. Your account paperwork won't mention any balance or money transfers, but when you log in online you can see the transfer pending to go through. If you've only just made the transfers, call us on 0345 300 4278, available 24/7, and our team may be able to cancel them. Otherwise, you can also contact your other providers and ask them to return the excess amount.
ScottW
