[lmuftah24]

Hi l, my online banking keeps asking to send a code to my phone number , my house phone isn’t working at the moment and my mobile number is incorrect by the looks of it, what do I do?

[KerryL]

Hi there, we can send you a Temporary Security Number (TSN) through the post which will reset your online banking and allow you to get logged in again. This can take between 3-5 business days to arrive and will be valid for 30 days – if you would like me to arrange this for you, please message us directly with your full name, DOB and postcode.