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Overlimit fee - not sure from where

  • tbq's Avatar
    I got charged an overlimit fee last month; which I considered fair enough, as it had been a high-consumption month, and a new purchase not expected for 2-3 months came through within a couple of weeks. I assumed this just stacked up enough so didn't check any further. Just got a letter saying that I had breached my limit *again*, very much unexpectedly, so have gone through trying to find the source. My limit was £2,250 (which I just increased to £3,000 now to try and avoid future issues) - and the total outgoings from the November-January 3-month period totals under £3,800. The statements themselves don't actually show a limit breach at all! Can provide more details, but am I missing something glaringly obvious or is there something at fault here?
  • 1 Reply

  • KerryL's Avatar
    Former Your Community Expert
    Hi , I'm sorry to hear you're having difficulty with this. Could you please message directly with your full name, DOB and postcode so we can look into this for you?

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