I closed one of my two current accounts with you, but forgot to download my old statments first. Now they are no longer available when I log in to my account. Is there any way to download copies of them? I would rather not have to phone your help line if thats at all possible.Thanks
Hi , thanks for your message. I can certainly arrange for these to be sent to you via post, arriving in 6-9 business days. If you're happy for me to do so, please message me at confirming your full name, DOB and postcode along with the statements that you need!
Please send Tesco Bank a private message from here and ask for these to be sent to you.
Click on this link: https://community.tescobank.com/priv...newpm&u=447614 Please include your full name, date of birth and postcode along with the 3 months of statements you require.
Click 'Submit Message' and this will send your message securely and privately.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Privacy
We ask that you do not post any personal information to Your Community, such as your full name, contact details or account numbers. We also ask that you do not post personal information about others, or ask others to disclose their own personal information on Your Community. In some specific and rare circumstances we may offer you the option to provide us with personal information via the private messaging function of Your Community. You will not be under any obligation to do this, but it may assist us in helping you.
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Access and correction
We reserve the right to instruct the moderators to remove any posts in Your Community containing phone numbers, street addresses, or otherwise personally identifying information on the grounds that we're not able to verify the information as being your personal information or that of a third party.
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You further agree that if you wish to collect or use information or content posted or relating to other Your Community users, you must first obtain the relevant user's consent and make it clear that you (and not Tesco Bank) are collecting their information, the reason for which you're collecting their information and explain the purpose for which the information will be used.
Indemnification
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You agree to cooperate with us in the defence of any claim. We reserve the right, at our own expense, to employ separate legal representation and assume the exclusive defence and control of any matter subject to indemnification by you.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
Former Your Community ExpertHi , thanks for your message. I can certainly arrange for these to be sent to you via post, arriving in 6-9 business days. If you're happy for me to do so, please message me at confirming your full name, DOB and postcode along with the statements that you need!
25-09-21 14:19@AinsleyC Hi I also need my last 3 months of statements for my recently closed current account. Can you please help?
25-09-21 17:39Hi @danamos
AinsleyC
