[Rachaelbayn83]

I had no idea that cheques have to be posted, so I posted it Monday morning, tried to send registered but couldn’t as there isn’t a ‘postcode’ on the address as I am worried it will go missing. I’ve looked at the timescales for processing and I would like to know how long the whole process takes it is now 4 business days since posting .. nothing in my account yet ? Thanks

[ThomasC]

Hi , I'm sorry to hear about this. The postal address for our cheques doesn't require a postcode and these cheques will be processed as soon as we receive them. If you send a private message to with your full name, DOB and postcode, we can check to see if this has been received.

[Queenbee74]

I thought the same thing that my cheque was lost the first time I sent one but you have to allow the time it takes to get to them and then roughly 5 working days to show in your account so I would roughly say 7-10 days max