[buzzbuilder]

Can I make a claim against my holiday company ( TUI) who have cancelled my holiday we were due to fly on 7th may 2020 or do I have to wait until date has passed

[RossM]

Hi , can I check if the trip been officially cancelled by the retailer?

[buzzbuilder]

Yes officially their website says all trips before 14th May are cancelled, And customers are to be given a refund credit note or cash refund after 12 months as I suffer from Myelofibrosis not sure I will be around to get my money back.
Kind Regards
Ian

[RossM]

If you follow the instructions at the top of the post we can certainly see if we can help.

[CSKBrambles]

Hi the simple answer is yes you can ! You only need to allow 15 working days to elapse, since your cancellation. To get this processed please follow the steps on the link below. https://community.tescobank.com/t5/D...edtransactions Once you follow the link you'll be able to submit an online form and one of the Disputes team will review your claim. Please be aware that the team are very busy at the moment, so it may take a little longer than usual for them to get back in touch. We appreciate your patience at this busy time. Hope this helps,

[25H]

Hi
This is the information you require to claim against your holiday company if they've not reimbursed you yet.
You can find information about the steps to take here: https://community.tescobank.com/t5/Disputed-transactions-and/tkb-p/disputedtransaction

We'll process your request and contact you when it's complete, or if we need further information.
Due to extraordinary demand in our contact centres, it's taking longer than usual to process requests and appreciate your patience.
Hope this helps you, warm wishes