I applied for a break for the covid in March and got an email telling me to cancel all DD - which I did. I've still received letters etc. I am due to start repayments at the end of this month and having logged on this morning I've found I've been charged late payment fees on my CC aswell as over limit fees - does this not defeat the object.I also need to contact someone regarding my loan ?? Any help would be greatly appreciated
Morning I'm sorry you've been charged late payment fees. There are responses from Tesco Bank regarding these fees on this site stating 'Any late payment fees will be refunded, and it will have no effect on your credit file'.The Loans team can be contacted on 0345 600 6016 (Mon - Fri: 8am - 6pm / Sat - Sun: 9am - 2pm).Hope this helps!
Hi , sorry to hear about this. Can you please send over a private message to Tesco-Bank confirming your full name, DOB and postcode? I'll then be able to help.
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How we collect and use your personal data
Tesco Bank which is a trading name of Barclays Bank UK PLC take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Community superstar
14-05-20 09:22Morning I'm sorry you've been charged late payment fees. There are responses from Tesco Bank regarding these fees on this site stating 'Any late payment fees will be refunded, and it will have no effect on your credit file'.The Loans team can be contacted on 0345 600 6016 (Mon - Fri: 8am - 6pm / Sat - Sun: 9am - 2pm).Hope this helps!
KellyT
