It's rather ridiculous that Tesco Bank do not support Google Pay. I've had my Tesco Credit Card for many, many years and been a loyal customer. It's poor that your bank discriminates against the mobile phone platform the majority use. Is it a deal Tesco Mobile has with Apple? Well, I think I'm off. I don't want to be involved in any way with a company that puts commercial interests over their customers (well more than you do already)
Hi , thanks for your message. At the moment, we don't have plans to support Google Pay. I can also confirm that we don't have a deal with Apple. However, I can completely understand your frustration over this and I will feed this back to the relevant team. I'm sorry for any disappointment this causes.
Hi - came in to make the same complaint.Surely you can do something about this, you're discriminating against Android phone users.Who can I speak to that makes this decision please?I'd like like to understand the reason
Hi , thanks for getting in touch. Sorry to hear about your disappointment. This was a business decision, I'm afraid. We take all feedback on board and, if this changes, then we'll notify our customer via our website and Community pages. I've logged this as customer feedback for you today.
Crazy! As the cashless society develops apace (in part due to the Covid epidemic) it is extremely disappointing that Tesco bank is not compatible with Google Pay. KEEP UP WITH THE TIMES TESCO!
Hi I'm not an Android user, but Tesco don't support Apple Pay either, except for payment in it's stores and petrol stations.The Tesco Pay+ app is pretty neat, and it is also supported on Google Play, but again just like Apple users, it's only acepted for use in it's stores and petrol stations.It's pretty useful, because it collects your Clubcard points at the same time.If this is any good for you, then here's the link to install it on your Android phone.https://play.google.com/store/apps/d...yqwiq&hl=en_GBBest Wishes,
First Direct, Halifax, HSBC, John Lewis, Lloyds, M&S, Nationwide, Nat West, Santander, Coop, TSB, Yorkshire banks all work with Apple Pay and Google Pay. Tesco needs to follow suit or risk losing customers
A post on the TescoBank website back in July 2017 saying they don't support Google Pay. How can 3 years have passed and they still haven't jumped on board with being cross platform friendly. I won't be continuing with TescoBank once my 0% Purchases are up! https://www.tescobank.com/guides/ban...0Google%20Pay).
Hi
I absolutely understand your frustration, and count myself rather fortunate to have an Apple iPhone.
I know that’s of no consequence nor consolation to yourself, but if you don’t want to use a card then this mobile payment app works brilliantly.
It’s my first ever smartphone (65 yrs old) picked up on eBay in June for just £85 like new !
Regards, Chris,
What makes it even more annoying is the continued refusal by Tesco to explain themselves. Why won't you support Google Pay? You support Apple Pay, so this makes about as much sense as only accepting Mastercard but not Visa. Please don't try to fob us off with "it's a business decision" - you're a business so everything that you do or don't do is a "business decision". Us mere customers just can't understand your logic, so please just explain it to us. Is that really so hard?
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31-05-20 12:45Hi - came in to make the same complaint.Surely you can do something about this, you're discriminating against Android phone users.Who can I speak to that makes this decision please?I'd like like to understand the reason
07-07-20 11:39Crazy! As the cashless society develops apace (in part due to the Covid epidemic) it is extremely disappointing that Tesco bank is not compatible with Google Pay. KEEP UP WITH THE TIMES TESCO!
07-07-20 15:07Hi I'm not an Android user, but Tesco don't support Apple Pay either, except for payment in it's stores and petrol stations.The Tesco Pay+ app is pretty neat, and it is also supported on Google Play, but again just like Apple users, it's only acepted for use in it's stores and petrol stations.It's pretty useful, because it collects your Clubcard points at the same time.If this is any good for you, then here's the link to install it on your Android phone.https://play.google.com/store/apps/d...yqwiq&hl=en_GBBest Wishes,
ChristinaG
