I received a late payment fee letter dated the 14 July. I paid my payment on the 13 July. My next payment isn't due until the 8 August. I have tried ring the customer services but none of the options allow you to talk to someone as they are all automated. Of course the credit card options are about paying , increasing limits or lost cards what do I do now?
Hi
I'm really sorry to hear about this and the issues you've experienced trying to contact someone.
Please send Tesco Bank a 'Private Message' for someone to check this out for you and provide you with an appropriate response.
Click on this link and it will take you to a page, 'About Tesco Bank'.
In the top right of the page click onto 'Send a Message'.
A new page will open up, 'Create New Message'.
Complete it and send your message securely.
Please include your full name, date of birth and postcode.
Someone from Tesco Bank will reply to your private message.
Hope this helps!!
Warm wishes,
Hi @Terrie
I'm very sorry to hear about this, please allow me to assist you.
Please send Tesco Bank a 'Private Message' to get this checked for you, and provide an appropriate response.
Please Click on this link @Tesco-Bank and it will take you to a page, 'About Tesco Bank'.
In the top right of the page click onto 'Send a Message'.
A new page will open up, 'Create New Message'.
Complete it and send your message securely.
Please include your full name, date of birth and postcode.
Tesco Bank will reply to your private message.
Hope this helps,
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Community superstar
17-07-20 19:26Hi