Hello, I completed the online form for a 3 onto holiday break due to Covid19. I received a reply to say this was in hand and I don’t need to make contact with you. How do I know if this is definitely in place? Shall I cancel my direct debit payments? Thank you. David
Hi
I see has asked for you to send a private message so they can look into this for you.
To send a private message please click on this link and it will take you to a page, 'About Tesco Bank'.
In the top right of the page click onto 'Send a Message'.
A new page will open up, 'Create New Message'.
Complete it and send your message securely.
Please include your full name, date of birth and postcode.
Hope this helps you get it sorted.
Warm wishes,
Hi David, There's no need to cancel your direct debit, payments will not be taken for the duration of your payment holiday break. I'm confident that everything is in place, however to double check please send a 'private message' as per the steps below, to receive confirmation that your payment holiday is set up.1. Please click on this link @Tesco-Bank and it will take you to a page, 'About Tesco Bank'.
In the top right of the page click onto 'Send a Message'.
2. A new page will open up, 'Create New Message'.
3. Complete it and send your message securely.
4, Please include your full name, date of birth and postcode.
5. You can expect a timely reply, best wishes, Chris
Thanks David, You can expect a reply to your private message shortly, providing confirmation.Please close down your query for me as 'accepted solution' , when you've received.Best Wishes, Chris
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EmployeeHi , thanks for getting in touch. Can you please send a private message to with your full name. DOB and postcode so we can look into this for you?
22-07-20 09:08Hi
AmandaB
JohnTB
