I did apply for a payment holiday in April and received an email on 1 May telling me not to ignore any requests for payments but since received letters and calls saying I've missed payments. Please tell me why this has happened
Hi I'm just checking in with you to see if you managed OK with replying to your private message.If you do require any further assistance please let me know.Could you 'Accept as Solution' for me to close it down and it will offer other's assiatance.Take care,
Hi
I'm really sorry to hear you've received letter's.
As you've applied for a payment holiday please ignore the letters you've been getting.
Please send Tesco Bank a 'Private Message' for someone to check this out and give you an appropriate response.
Click on this link and it will take you to a page, 'About Tesco Bank'.
In the top right of the page click onto 'Send a Message'.
A new page will open up, 'Create New Message'.
Complete it and send your message securely.
Please include your full name, date of birth and postcode.
Hope this helps.
Warm wishes,
Hi That's not good to hear, there's something obviously awry here but please don't worry as we're here to help !Please send Tesco Bank a 'Private Message' to have it checked out, and provide you with a satisfactory reassurance and explanation .
1. Click on this link @Tesco-Bank and it will take you to a page, 'About Tesco Bank'.
2. In the top right of the page click onto 'Send a Message'.
3. A new page will open up, 'Create New Message'.
4. Complete it and send your message securely.
Please include your full name, date of birth and postcode.
You will receive a timely reply.
Best Wishes,
Hi Please click on your username top right corner of the page, and from the drop down select messages.You will see 1 message waiting for you, when you click on this you can send your reply.Please "accept as a solution" for me when you are satisfied with the solution.Best Wishes @CSKBrambles
Hi That's great.To reply to a message on here.Click onto your picture (top right), then click onto messages.On the left hand side is your message.Click on the one you want to reply to and it will be in the middle of the screen.Below your incoming message is a white rectangular box. Click in there and type your message, below the box is a 'Reply' box in blue, click on that and your message is sent.Hope this is helpful.Warm regards,
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Tesco Bank Community Terms of Service v 1.0
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Community superstar
22-07-20 16:50Verified AnswerHi I'm just checking in with you to see if you managed OK with replying to your private message.If you do require any further assistance please let me know.Could you 'Accept as Solution' for me to close it down and it will offer other's assiatance.Take care,