Cheque clearance

  • Punkyfish77's Avatar
    Hi. I posted a cheque to you over 10 days ago and it still isn't showing on my account. Could someone please look into this for me. ? And let me know when it will show / clear. I cannot get through to you on the phone .
  • 2 Replies

  • 25H's Avatar
    Community superstar
    Hi
    I'm really sorry to hear your cheque isn't showing on your account.
    Please send Tesco Bank a 'Private Message' so this can be checked out and an appropriate response can be provided.

    Click on this link and it will take you to a page, 'About Tesco Bank'.

    Towards the top right of the page in the blue panel click onto 'Send a Message'.

    A new page will open up, 'Create New Message'.

    Complete it and send your message securely.

    Please include your full name, date of birth and postcode.

    You will get a repy from one of the Tesco Team after they've had chance to look into this for you.

    Hope this helps!!

    Warm wishes, Caz

  • Sheena1975's Avatar
    Pitching in
    Hi Have you checked on your actual statement? I had this happen to me and it didn't show when I checked my online transactions but when I loaded full statement it was there. I have no idea why it di this but its worth you checking. Hope it shows

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