I'm mid conversation via Private Message with a member of staff regarding my dispute and now it won't let me send a PM. Firstly it said I'd exceeded the permitted number of **bleep** and now it says I need to fill in the relevant fields (which I can't see) or that none of the users have PM enabled?
Hi
This has happened a few times, best advice is to close the message, log off and then log back in and it should work okay.
If not then come out of messages, click on your username, from the drop down list select messages, and you will then be able to send your private message securely.
Any problems please let me know.
Best wishes, Chris,
Hi I have had this before being unable to send a private message for the same reasons. After waiting a while I found it did allow me so best thibg is to keep trying.Alternatively you can click on your picture then below Private Messsages click onto the blue oval, a new page opens up with 'Create New Message'.Hope this helps!!!!Caz
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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18-08-20 09:59Verified AnswerHi
Community superstar
