I understand there were 2 times(16Jun,16Jul) of monthly interest earned for my Tesco fixed rate saving since I have opened the account. However I could not find out the money even if I tried to trace down throughout all my accounts. Please check and advise where the money has been transferred to.
Look forward to hearing from you.
Last edited by JoeC; 19-07-22 at 09:39.
Reason: removing dpa
@LORDTK111 I'm afraid that to discuss your maturity settings, you'll need to speak with the Savings team. If you're not able to speak with us and have access to a smartphone, you may wish to try the Relay UK service. You can find more information on this here: https://www.relayuk.bt.com/.
Once you’ve installed and launched Relay UK, click the icon on the top left, enter your mobile number and click ‘Link’. With the app still open, dial 0800500888 from your phone’s dialling screen and this will link the Relay UK app to your phone number. Please note, when you dial the number there will be a series of high frequency sounds. When it confirms your mobile number is linked, you can hang up.
When you have Relay UK set up, dial 18001 then the number of the team you are trying to reach from your phone’s dialling screen. There will be another series of high frequency sounds. Going back to the Relay UK app and clicking “Join” will connect you to a Relay Assistant. The noise will stop and you’ll be able to reply to them on the app. They'll speak to us on your behalf, repeating your messages to one of my colleagues who will do all they can to help.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
JoeC
