Hi there - I need to apply for a refund for an international transaction but they need my IBAN and BIC/SWIFT code for my Tesco Credit Card account. How do I find these details? I’ve checked my statement and the online app and can’t find these details. Thanks so much for any guidance!
@ChristopherP thank you very much for your help! The airline is now saying they actually made the refund on 20 July but it still hasn’t appeared in my account. I am still abroad for another month so do you know if there is an email/way to write to customer service to investigate? I can only find phone numbers available unfortunately
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Modifying these Terms of Service
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Apprentice
10-08-23 11:52@ChristopherP thank you very much for your help! The airline is now saying they actually made the refund on 20 July but it still hasn’t appeared in my account. I am still abroad for another month so do you know if there is an email/way to write to customer service to investigate? I can only find phone numbers available unfortunately
ChristopherP
