Hi, I was insured with Tesco the year before last, I have had a new insurance quote with Tesco for this year which I have accepted. When I log on to my account I can only see the previous policy details and not the new policy - how do I access my new policy? Thanks, Melissa
Hi , thanks for getting in touch! It sounds like you may not be registered, can you try and register again using your new policy number. If you need any help with this please let us know.
It won't allow me to register with my new policy number as it says I already have a registered account but when logging in it only shows my expired policy? Thanks
It sounds like you might be using the same username, this can sometimes default to your email address. You would be required to change this to something different from the username you've used previously - Clare
There is no option to change my user name? When I put in my details and new policy number it just says thay I am already registered and have a user name, no option to change it. Thanks
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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05-02-19 11:57It won't allow me to register with my new policy number as it says I already have a registered account but when logging in it only shows my expired policy? Thanks
ChristopherP
