I have a Tesco credit card registered to my address in Ireland and because I have forgotten my password it is proving impossible to change my address to London, I have tried by phone just to cancel the card so at least this would be an end to it but they won't speak to me without my passwords and so on, they have been sending me this Tesco card for 6 years and I have yet to use it! How can I cancel the card without my security questions, I am living in London for the past 3 years.
I never used online banking that's the issue so I don't have a log in tried to register but they want confirmation sent to my mobile which is probably my old Irish mobile. Is there a tesco in London that has a banking centre like John Lewis, marks and spencer ?
Hi I'm sorry to hear of the trouble you've been having trying to change your address and cancel the card. We would still have to speak with you over the phone to close the account down though. If you can send me your name, date of birth and postcode in the format A B 1 2 C D please I can help you with this
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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29-08-16 19:00I never used online banking that's the issue so I don't have a log in tried to register but they want confirmation sent to my mobile which is probably my old Irish mobile. Is there a tesco in London that has a banking centre like John Lewis, marks and spencer ?
EileenM
