I've just opened a Tesco credit card and I'm trying to set up the chase app on my Iphone. Unfortunately I'm not receiving the verification code needed to continue setting up despite requesting it several times.
My phone is an Iphone 12 and fully updated. I use a Tesco sim card, so I can't see why there would be a problem being blocked etc. I've tried deleting and reinstalling the app, turned my phone on and off etc. I've never had this problem before with verification codes, so I'm at a bit of a loss.
I rang the helpline on the app earlier and the person who answered didn't have a clue either. I'd be grateful if someone could give me some advice. I do all my banking via my phone and it will be inconvenient if I'm not able to do my Tesco banking the same
Thanks
Kimmy
Edit
I'm sorted, no help needed thanks
Last edited by KimmyS; 16-02-23 at 17:54.
Reason: add more
Hi @KimmyS, thanks for getting in touch. I can see that you have now managed to sort that. That's great news! Thanks for getting back and letting us know. Have a fantastic weekend! - Kevin
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Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
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Tesco Bank Community Terms of Service v 1.0
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KevinC
