Hi I had to cancel my credit card and received a replacement. Following a change to my car insurance policy I was advised that I was entitled to a refund but this had to be refunded to me previously cancelled card, do I need to contact Tesco to ensure the refund goes to my current card or will this happen automatically?
Hi , thanks for getting in touch. In most cases the refund should move across automatically, but if it doesn't appear on your transaction list within a few days, call us and a member of the team can look into it for you. We're available on 0345 300 4278.
Last edited by ChristopherP; 22-01-21 at 12:15.
Reason: opening hours
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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EmployeeVerified AnswerHi , thanks for getting in touch. In most cases the refund should move across automatically, but if it doesn't appear on your transaction list within a few days, call us and a member of the team can look into it for you. We're available on 0345 300 4278.
ScottW
