I paid off my statement balance, it was a sizeable amount, it was showing as pending after i made the transaction this morning, but i have just checked this evening and it is saying no pending transactions and there is no sign of the money that i have paid in anywhere has any one any idea why this might be? i am worried it has disappeared into thin air! Tesco please respond!
Hi , I'm sorry to hear about this. This can sometimes happen when the payment is clearing into your account, so don't worry about this too much. Can you see the funds in your account yet?
Hi,I had a same issue, i was pay on 23th august it was pending transaction about a day then disappeared. I still cant see anywhere! Should have to do something with it!
Hi , sorry to hear about this. Can you please send over a private message to Tesco-Bank containing your full name, DOB and postcode? I'll then be able to look into this for you - Kelly
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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We ask that you do not post any personal information to Your Community, such as your full name, contact details or account numbers. We also ask that you do not post personal information about others, or ask others to disclose their own personal information on Your Community. In some specific and rare circumstances we may offer you the option to provide us with personal information via the private messaging function of Your Community. You will not be under any obligation to do this, but it may assist us in helping you.
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Access and correction
We reserve the right to instruct the moderators to remove any posts in Your Community containing phone numbers, street addresses, or otherwise personally identifying information on the grounds that we're not able to verify the information as being your personal information or that of a third party.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
Former Your Community ExpertHi , I'm sorry to hear about this. This can sometimes happen when the payment is clearing into your account, so don't worry about this too much. Can you see the funds in your account yet?
28-08-19 16:11Hi,I had a same issue, i was pay on 23th august it was pending transaction about a day then disappeared. I still cant see anywhere! Should have to do something with it!
AinsleyC
Tesco-Bank
