I have moved abroad and need to change my address on my credit card, the app will not let me change from a UK address and my phone is unable to ring the helpline, I understand the credit card may need to be blocked if it is an abroad adress, but can still be kept active until the debts on it are paid off, so I am just wanting someone online I can contact via email or live chat to change the address for me, it is something I have been having issues with for days.
I have moved abroad and need to change my address on my credit card, the app will not let me change from a UK address and my phone is unable to ring the helpline, I understand the credit card may need to be blocked if it is an abroad address, but can still be kept active until the debts on it are paid off, so I am just wanting someone online I can contact via email or live chat to change the address for me, it is something I have been having issues with for days.
@Stephanie123 Hey there, thanks for getting in touch!
I'm sorry to hear you've been having issues with this. We're not able to offer Credit Cards to customers who live overseas, I'm afraid, so you won't be able to change the address on the account online.
To speak to the Credit Card team regarding this you'll need to call. You can reach them from overseas on +44 1268 508 027 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm). Please be aware we also accept calls via Skype if this is more convenient.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Fresh Eyes
Today 14:37I have moved abroad and need to change my address on my credit card, the app will not let me change from a UK address and my phone is unable to ring the helpline, I understand the credit card may need to be blocked if it is an abroad address, but can still be kept active until the debts on it are paid off, so I am just wanting someone online I can contact via email or live chat to change the address for me, it is something I have been having issues with for days.
ChristopherP
