So HMRC sent a payable order (cheque) to Tesco which arrived Tuesday 21st March 2017, the funds started showing on the balance on Wednesday 22nd March 2017, now a full week on and STILL not available. Spoke to 2 people and had 2 different stories. First told me 6 working days (maximum) - funds would be available today Wednesday 29th March 2017 (they're not) - second person told me 7-10 working days! I hope that's a joke, to withhold funds for 10 working days is beyond diabolical and will be swiftly followed by the closing of all tesco products I hold should it be the case. I was even told it takes so long as HMRC cheque may 'bounce'.... Really? A government cheque? Ridiculous.
Hi , it takes up to 6 working days for a cheque to fully clear. I think the second person you spoke to may have picked this up wrong as 7-10 working days is the timescale for us sending a cheque, not for it to credit your account.
Have the funds reached your account since messaging us? If they still haven’t please give us a call on 0345 678 5678, available Mon – Fri 8am – 10pm and weekends 9am – 5pm so this can be investigated further - Nick
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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EmployeeHi , it takes up to 6 working days for a cheque to fully clear. I think the second person you spoke to may have picked this up wrong as 7-10 working days is the timescale for us sending a cheque, not for it to credit your account.
NickJ
