How do I contact Tesco Bank. I am unable to register my account. I cannot call prium rate(03450 numbers on my pay as you go phone. I have written but got no reply.
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How do I contact Tesco Bank. I am unable to register my account. I cannot call prium rate(03450 numbers on my pay as you go phone. I have written but got no reply.
I am sorry you've had trouble when trying to register your account. You can let us know here the trouble you're having and we'll do our best to help. I would suggest sending a private message to our @Tesco-Bank account advising of any error messages whilst including your DOB, postcode and mobile number. Please note that when sending personal details you must send in the same format as shown below.
Hello AshThanks for the message. When I try to register my a/c I am told the personal details I have entered are incorrect. So I am stymiedRegardsMichael
Hi @mikethecyclist, if you would like us to look into this for you, can you please follow the instructions Ash mentioned above and message your details to the @Tesco-Bank account?
FYI, 0345 numbers aren't "premium rate" - they're exactly like 01 and 02 numbers. From OFCOM's website: (https://www.ofcom.org.uk/phones-tele...are-03-numbers) "Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone." If you can't call 03 numbers, your mobile network is probably having issues.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Access and correction
We reserve the right to instruct the moderators to remove any posts in Your Community containing phone numbers, street addresses, or otherwise personally identifying information on the grounds that we're not able to verify the information as being your personal information or that of a third party.
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
EmployeeHi
15-04-17 09:29Hello AshThanks for the message. When I try to register my a/c I am told the personal details I have entered are incorrect. So I am stymiedRegardsMichael
AshleighB
RossM
