Planned maintenance
To ensure we continue to deliver excellent service to our customers we’re carrying out some planned upgrades to our systems. As a result, Online and Mobile Banking is unavailable to customers from 8pm on Saturday 22nd until approximately 6.30am on Sunday 23rd. For any urgent queries during this time please call our Customer Service department. Sorry for any inconvenience.

What if my Clubcard Pay+ card is lost or stolen?

Call us straight away on 0345 835 6295* to report your Clubcard Pay+ card lost or stolen. We're open 24/7. Calls may be recorded.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Need some help?